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Washington Post article cited the results of a study which says most mandatory company diversity training is ineffective:
A comprehensive review of 31 years of data from 830 mid-size to large U.S. workplaces found that the kind of diversity training exercises offered at most firms were followed by a 7.5 percent drop in the number of women in management. The number of black, female managers fell by 10 percent, and the number of black men in top positions fell by 12 percent. Similar effects were seen for Latinos and Asians.
"When attendance is voluntary, diversity training is followed by an increase in managerial diversity," said Alexandra Kalev, a sociologist at the University of Arizona, who led the research. "Most employers, however, force their managers and workers to go through training, and this is the least effective option in terms of increasing diversity. . . . Forcing people to go through training creates a backlash against diversity."
Should companies require diversity training?
Comments
Yes! Diversity training in
Yes! Diversity training in the workplace is very successful and should be mandatory.
I am currently an operations assistant at a securities company in Phoenix, AZ. My boss is an African American female. I am an Italian male. Our workforce is made up of 60% Caucasian, 30% African, 5% Latino and 5% African American.
I cannot tell you how many times we face diversity issues on a weekly basis. Our corporate headquarters sends out updated training videos covering diversity and what it means in the workplace. These are our bread and butter.
An employee must be sensitive to race, religion, gender, handicaps and sexual orientation. I can attest that after employees watch the 2 hour training videos, the number one response is "Wow, I never knew that I was not sensitive to that person".
But to have myself (male, Caucasian) and my boss (female, African American) working as a unified team, we set the example for diversity. I urge companies to do the same. A great mix produces great results!
To answer the basic question
To answer the basic question about requiring diversity training, I would say yes. I also believe that EVERYONE could benefit (if the training is AUTHENTIC). However, we are faced with an interesting hypothesis as of late. Does the environment as of late still indicate the need for it (with Mr. Obama showing signs of success)? My answer is yes.
I have worked in higher education for the past nine years. Approximately four years ago, the African American faculty at the institution where I was employed met with one of the administrators at our campus seeking to discuss concerns regarding treatment of minority students, faculty and staff at the campus. During this meeting we were promised diversity training (needless to say four years later it still has not happened).
Two years ago, I filed an internal complaint (because of unequal treatment at the campus) less than a year later; I was no longer working at the institution. I had a meeting with a couple of administrators at the college (including the EEOC officer at the time and the second in command at the college), who admitted that “yes we have problems here at the college and we all could benefit from training.” I should state that all I asked for in my complaint was that the administrator honor her promise of diversity training from four years earlier.
I should disclose I am an Obama supporter. I should also disclose I may be a bit more PISSED about the current state of affairs as a former citizen of New Orleans still displaced in a suburb of the city. I read various magazines, newspapers, online bloggers and watch various network news organizations. Many of these outlets speak about how “well” Mr. Obama is doing and how he is transcending race. My wish is that we are truly judged by Dr. King’s standards of character and content; but with the rising documentation of EEOC claims, I am just not so sure that we are being honest enough to admit that yes a problem does exist and is it important enough or affects its money enough for American businesses and its employees to mandate and embrace the framework of diversity training.
When we achieve educational and financial success as African Americans I think we falsely believe that we transcend as well, but sometimes we are always shown we really are not being judged by what we are doing but by who we are. When Mr. Obama is elected (maybe I too have the audacity to believe in HOPE) will everyone else still see the need for a continued conversation on race? We will see…
Diversity is a good thing.
Diversity is a good thing. The only way for people to understand the other's point of view is through training. Hiring someone based on their color is foolish. They don't receive respect from their co-workers when they don't know their jobs and it sets in motion discontentment in the work environment. Being qualified should open the door to all, however those in management seem to only hire those that look like them. People of other backgrounds are always hired last and then downsized first. The current hiring practice of many companies is to hire Latinos and then ask Americans of African descent to train them to be their bosses. This sets up conflict in the workforce.
Diversity training involves
Diversity training involves more than just color. It involves gender as well. Any business or owner of a business should be allowed to hire whomever they please. For either the Black or White business owner in this day and age to simply hire one race and describe themselves as a global player will limit customers ability to identify with that company's profile.
Remember you are looking to make money, maybe expand and grow the business. Sorry, this country is not entirely white. If it were, then I see your argument. In the past (recent) years, companies have hired IT services from India; manufacturers have employed Chinese workers to build products and certain computers; or computer components sold in America are again manufactured from overseas - this all points to diversity and in particular different races.
Here's another example: if you build a plant in an economic depressed area in America, and it meant jobs for people, then it is important to have diversity training, especially if that business is a global company. I am in favor of American workers building, manufacturing and selling to Americans (Black, White, Asians, Latinos etc.,) i.e. Americans. Do we only come together when our nation is attacked?
No. People should be able to
No. People should be able to do what they want. If Black people are voting for someone because they are Black then a White person should be allowed to hire someone because they're White. It's called an eye for an eye theory. Again, no there should not be diversity in the workplace if an employer doesn't want to.
Diversity and sensitivity
Diversity and sensitivity training. The various definitions may not be what we expect it to be. We are now talking about a global workforce and not a national workforce. As we grow into the global workforce, it is an even bet that we continue and will continue to work with people from different parts of the world.
I think that the fact that a company or companies offer this training is ok; it is an EEOC requirement. So most people are looking at it as if it were just another check mark designed to meet minimum requirements of the EEOC. The only way to expand this program would be to offer it in module formats. What an idea, right? However, if during the training session you were to re-title it as Race and Gender relationship, you would see facial expressions change. Forcing people to address some issues that people are not comfortable with even in this day and age. This is more stimulating than the training that takes place in the business community. I find older people are likely to display a little anger, when you address race or gender issues. It's more apparent that some will gravitate to other nationalities before they will embrace nationalistic cultures (African-Americans and Non-white Latinos).
I believe that they should
I believe that they should have it, but it only goes so far...I've had someone tell me that they support diversity, hire me and then run me out of the job and run the next person of color out of the job. In the same job they supported diversity but someone in my department told me that I shouldn't display my kinara at Kwanzaa.
Yes. Not only should
Yes. Not only should diversity training be required but mandatory. As you say Tavis, we need to hold ourselves and others accountable for our actions or lack thereof. We have a tendency of using the excuse, “I didn’t know” too often. Not because we really didn’t know, but as a way to avoid apologizing and/or admitting fault. If we are trained to take into consideration respect, and understand the differences that make us who we are, we will take more care in what and how we speak and treat each other.
I worked for J.P. Morgan Chase & Co., in New York, where diversity training was mandatory (every year) for staff and managers. I must tell you, in a matter of months after training I began to see the impact of what and how things were said to each other from the executive to administrative level. The other key to making diversity training effective is strictly through enforcement.
I do believe that diversity
I do believe that diversity and sensitivity training is needed in any job. One of the reasons that people have problems dealing with people of other races and cultures is due to a lack of knowledge of the hidden rules and the norms of a particular culture. I believe that through meaningful diversity training, a lot of this can be eliminated.
In the school district that I work in, all new teachers are required to take a workshop in diversity training during the first year of employment. This sounds like a pretty good idea, except for the fact that the staff in the district is not really that diverse. The school district is probably about 97% African American, and yet there are only a handful of African American teachers at each school, and at some schools there is only one or none. Not only that, but this diversity training has only been in effect for a few years, but there are many teachers and administrators who have been working in the district for 20 or more years, and started when the majority of the student population was predominantly white. These are the people who really need to be required to take diversity training, because most of them have no clue as to how to deal with our African American children. This causes them to send kids to the office for silly things that most black teachers are able to deal with by simply giving the kid a certain look.
When I took this diversity training, I felt that it was a total waste of my time simply because the issues that they were discussing were not issues for me, and most of my white colleagues were not trying to hear anything that I or any of the other blacks in the training had to say. They came in with their pre-conceived notions about black children and they left with even more notions.
I say all of that to say that when a company or school district decides to require diversity training, they need to make sure that the training is meaningful and relevant to everyone involved. It should also be a requirement for every staff member, not just new staff because in many cases the new people coming in have been exposed to more diversity than those who have worked in the district for several years.
First of all, this is a great
First of all, this is a great article. For so long, companies have been given a "pass" with regard to diversity because they instituted programs like diversity training. In reality, diversity training does not lead to an increase in diversity. Diversity training is not even a federally mandated program. For the employee, the purpose of diversity training is to help them deal with their own bias with regard racism and sexism. For the company, the purpose of diversity training is to prevent (and settle) lawsuits arising from racial and gender discrimination. Unfortunately, diversity training does not hold individual employees and companies accountable for recruiting/hiring/promoting minorities and women. The lack of accountability is problematic.
Yes. Force all corporations
Yes. Force all corporations receiving government funding, which is TAX PAYERS BANK, into what is termed diversity training. If one works for a corporate entity servicing a diverse community, then yes, from the CEO to the man or woman opening the door needs to be trained how to speak, meet and greet and treat another human being. Regardless of the color of the individual's skin.
Right now this country is feeling like the USC, The UNITED STATES OF CONTRADICTION.
Time to predict an AMERICA that truly stands up to their creed.....Back to business. Not Greed. One would think: After all of the tax breaks corporate America has received, WHAT? WE STILL HAVE TO TEACH SENSITIVITY? Money is green, you mean; black is on the bottom and we as human beings are suppose to opt out...
in order to put AMERICA back to the top?
Tavis, my father (with gun
Tavis, my father (with gun cocked) taught sensitivity training to Caucasian and German soldiers overseas back in the late sixties, and of course it was needed then and I think it is just as much needed now. By the way, my father is a very dark-skinned man, so imagine him in front of a class full of whites teaching them about racial sensitivity. I'm proud of him.
Yes, I think there should be
Yes, I think there should be diversity and sensitivity training by all companies. I don't think Companies have clue about these two topics. I have worked for a large company (AT&T) and there was some diversity.
On my job now they tried to have a diversity committee but it only lasted about 6 months; emotions ran high at all the meetings until the mission got lost somewhere.
Everybody talks about diversity but I don't think they are committed. It is work and a lot of meetings.
Dear Brother Tavis- there
Dear Brother Tavis- there should be diversity in the workplace. Companies should hire employees that have a diversity amount of skills. Like if you hire two computer programmers and one is an excellent window washer and landscape maintenance person. Well, hire them both, and let the window washer be a part of the maintenance/landscape department. And if the other computer programmer is off the day, go back and get your window washer/computer programmer.
If more companies would do this in their hiring process, there wouldn't be so many job changes. There are a lot of underpaid, unhappy employees in the wrong job that the blinded hiring personnel placed them in. If the hiring personnel would be more flexible in their hiring practices, then these companies would be more productive. The reason these companies are not progressing is because the employees are in the wrong positions. I hope that these companies will get their lines
together so that those of us that are earnest job seekers will be hired in the very soon future.